Terms of service

Draft. These terms are a placeholder until they’re written with a lawyer. Version: draft-2026-09.

These terms are between [Company name] (“Evenday”, “we”) and the practice that signs up (“you”).

The service

Evenday is software for running a therapy practice: bookings, clinical notes, forms, invoices and reminders. You decide what goes into it; we look after it for you.

Your practice’s information

Payment

[Plan, price per month plus GST, extra clinicians, WhatsApp bundles, trial.] If a payment fails, you have [14] days to sort it; after that the practice becomes read-only until it’s paid. Records are never deleted for non-payment.

Leaving

You can close your practice at any time in Settings. It becomes read-only straight away, your subscription stops at the end of the period, and after [30] days its records, files and backups are deleted. Please download everything you need to keep first.

Availability and support

[Service levels, maintenance, support hours and how to reach us.] Problems with the service are posted on the status page.

Liability

[Limits of liability, the Consumer Guarantees Act position for business customers, indemnities.]

Changes

[How we tell you about changes to these terms.] Owners agree to the version shown at the top when they sign up; we record which version and when.

Contact

[Company name, NZBN, address, email.]